Shipping + Returns
 

** Important Note: Due to Covid-19 Restrictions, Shipping Times May Vary or be Undeliverable to Certain Areas, All Safety Practices are Followed when Packing and Shipping all Orders.

If you have ordered something, and are experiencing shipping issues, please contact hello@lonewlf.com

Shipping

All Items Are Shipped through Canada Post.

If you require a different Shipping Method, please email: hello@lonewlf.com

Returns

If you’re not 100% satisfied with your purchased product, I want to make it right for you! You can easily process a return, replacement or exchange through email at: hello@lonewlf.com for 30 days after your order ships.

If an Item has been damaged in transit, or has a quality defection, please be specific in your email.

Your refunds will always be directed to the original form of payment and usually appear on your bank statement or PayPal Balance within 7-10 days. 

Please note, depending on your bank, refunds can appear on your statement in different forms:

      * A new line item: The refund is listed as a separate transaction
      * Reversal charge: The original transaction will be voided

Unfortunately I am only able to process refunds within 30 days after the order has been shipped.  I am happy to provide store credit for orders being returned after that period.

Anything Else I Can Help You With?

If you have another question, or if there is anything else I can do for you, please check out the FAQ page or email hello@lonewlf.com and I will try and get back to you as soon as possible!